Commercial Support Specialist AM

As a Commercial Support Specialist in the back office, you will play a crucial role in supporting the sales team and the interim Head of Aftermarket by managing data, facilitating communication, and ensuring efficient processes. Your analytical skills, attention to detail, and ability to work collaboratively will contribute to the overall success of our sales operations. 
You will be responsible for maintaining accurate and up-to-date pricing, terms, and customer data, ensuring the smooth operation of the inventory management system, and supporting financial reporting processes.

YOUR TASKS

• Maintain and update pricing and terms data for domestic and export customers.
• Create and manage product master data to ensure accurate product information is available for sales.
• Act as the point of contact for IT changes related to the inventory management system, including conducting necessary testing and validating changes.
• Prepare tool and bonus provisions, including issuing annual credit notes for customers.
• Compile and prepare monthly, quarterly, and annual financial statements to support sales operations.
• Conduct quarterly VAT ID checks to ensure compliance with tax regulations.
• Prepare the monthly order book, summarizing customer orders and forecasts.
• Generate monthly reports for submission to the Federal Statistical Office, ensuring timely and accurate data submission.
• Maintain and update data protection directories to comply with privacy regulations.
• Support SOX representatives by conducting monthly random sampling for compliance checks.
• Assist with demand and production planning to optimize inventory and meet customer needs.
• Organize and maintain filing systems for efficient document management.
• Manage monthly and quarterly accruals to ensure accurate financial tracking.
• Provide support in the preparation of customer price lists, ensuring all pricing information is accurate and updated.

YOUR PROFILE

• 5+ years of sales operations/sales administration, ideally within the manufacturing industry, with exposure to Sales Teams.
• Excellent MS Office skills, especially proficient in Microsoft Excel (advanced functions, data analysis).
• Excellent analytical skills and ability to interpret data and generate insights.
• Proven ability to work independently and collaborate effectively in a team environment.
• Business fluent in spoken and written English.

Superior Industries is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants and employees are considered for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We value diverse perspectives and actively seek to foster an environment where every individual feels respected, supported, and able to contribute fully to our team.